AAAE, the International Association of Airport Executives (IAAE) and IAAE-Canada hosted an "unconference" Aug. 23-25 in Ottawa, Canada, with subject matter experts discussing solutions to issues impacting airports today and those facing airport executives in the future.
The innovative meeting format consisted of structured panel presentations followed by dialogue groups that focused on specific aspects of the presentations.
A CEO panel moderated by Ottawa Airport Authority President and CEO Mark Laroche opened the two-day event and featured panelists Bonnie Allin, A.A.E., president and CEO Tucson International; Joyce Carter, president and CEO, Halifax International Airport Authority; Chellie Cameron, CEO, Philadelphia International; Susan Kurland, deputy commissioner, Chicago Department of Aviation; Lance Lyttle, managing director, Seattle-Tacoma International; Andrew O'Brian, president and CEO, Corporacion Quito, Quito International; and Tom Ruth, president and CEO, Edmonton International.
Keynote luncheon speakers were Matt Shelby, managing director of real estate, Alaska Airlines; Kathy Fox, chair of the Transportation Safety Board of Canada; and Jeff Dawson, director, standards, procedures and international coordination at NAV CANADA.
The six individual panels that took place during the two days concerned: customer service and automation; airport day of flight operations; baggage handling; human resources; the airport as a responsible neighbor; and aircraft servicing. The dialogue groups that followed the panels allowed delegates to select subtopics for small group discussions.
Event sponsors were the Ottawa Airport Authority; Cognex; Commissionaires; Beumer Group; and WSP Parsons Brinckerhoff.